Responsible Gaming and Well-being Policy

Access to our platform is strictly limited to individuals who have reached the age of 18. This is an unwavering rule in accordance with Dutch legislation. We implement robust identity verification processes during registration to prevent access by minors. We urge parents and guardians to use parental control software on shared devices to prevent minors from being exposed to risky content.

We encourage the following principles to ensure a healthy relationship with entertainment:

• Gambling should be seen exclusively as entertainment, never as a way to generate income or solve debts.
• Play only with money reserved for leisure and that does not affect the budget for basic needs.
• Set clear time and budget limits before starting a session.
• Never try to win back losses by impulsively increasing the bet.
• Gambling should never interfere with work, study, or family responsibilities.
• Do not play under the influence of alcohol, medication, or significant emotional stress.

We offer various features to help you proactively manage your behavior:

Deposit and loss limits

You can set daily, weekly, or monthly limits on the amount of money you deposit into your account. These limits are an effective tool for managing your personal budget. Requests to lower a limit are processed immediately, while requests to increase a limit are subject to a technical cooling-off period to prevent impulsive decisions.

Time and session limits

This tool allows you to set a reminder or automatic session termination after a certain period. This helps you stay aware of the time elapsed and take breaks to maintain objectivity while navigating the platform.

Temporary breaks and timeouts

If you need a short break, you can activate the "timeout" option, which suspends access to your account for a period of 24 hours to six weeks. During this interval, the account is inactive, and we will stop sending informative or promotional communications.

Self-exclusion and account closure

For situations requiring a long-term or permanent break, we offer the option of self-exclusion. Once activated, you will not be able to access your account for the chosen period (minimum six months). This process is irreversible until the period has elapsed, and technical measures are taken to prevent the same person from regaining access through other profiles.

It is essential that every user is capable of honest self-assessment. Some risk signals include:

• Spending more time on the game than originally planned.
• Feeling the need to lie about gambling activities to family or friends.
• Experiencing irritation, anxiety, or restlessness when not playing.
• Neglecting work or family responsibilities due to presence on the platform.
• Using gambling as a way to escape emotional problems or loneliness.

If you believe that gambling is negatively affecting your life or the life of someone around you, we advise you to seek professional help immediately. In the Netherlands, there are various agencies and organizations that offer free, confidential, and specialized help for prevention and treatment. External support is a valuable tool for restoring balance and well-being.

We advise users who share devices with minors to take extra precautions. Use strong passwords and do not leave your session unattended. The use of parental control tools is essential to limit children's exposure to content not suitable for their age.

Our support team is technically trained to recognize situations related to responsible gaming. We monitor activities for unusual patterns indicating a loss of control. In such cases, we strive for an ethical environment where user safety takes precedence over commercial results.

We regularly review this policy to integrate new technological tools and best international practices for user protection. Any changes will be published in this official section.